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FAQ

Frequently Asked Questions About Sup Drinkware

Whether you're looking for the perfect gift for a prosecco lover or simply want to enjoy colder wine for longer, we're here to help.

Below you'll find answers to the most common questions about our insulated champagne flutes, insulated wine bottles, shipping, returns and product care.

Insulated Champagne Flute FAQ

How much liquid does the insulated champagne flute hold?

Our insulated champagne flute holds 250ml, approximately twice the capacity of a standard champagne flute.

That means:

  • Fewer refills
  • More time enjoying the moment
  • Perfect for sharing a bottle between two people

How long do Sup insulated champagne flutes keep drinks cold?

Our double-wall vacuum insulated champagne flutes keep prosecco, champagne and sparkling wine cold for several hours — significantly longer than traditional glass flutes.

Unlike glass, which quickly warms your drink through hand contact and ambient temperature, SUP insulated flutes help keep bubbles crisp and refreshing until the final sip.

Are Sup flutes dishwasher safe?

Hand washing is recommended to preserve the premium finish and printed designs for many years.

However, occasional dishwasher use on a low-temperature cycle is unlikely to damage the product.

Are the champagne flutes unbreakable?

While nothing is completely indestructible, our stainless steel flutes are extremely durable and significantly more resistant to damage than traditional glass flutes.

They won't shatter if knocked over around the pool or dropped in the garden.

Are the flutes suitable for beaches and pools?

Yes.

Because they are made from stainless steel rather than glass, they are ideal for:

  • Beaches
  • Swimming pools
  • Hot tubs
  • Picnics
  • Camping trips
  • Festivals
  • Boats

Many venues prohibit glass for safety reasons, making insulated drinkware the perfect alternative.

Can I use the flute for drinks other than prosecco?

Absolutely.

Customers regularly use their SUP flute for:

  • Champagne
  • Sparkling wine
  • Prosecco
  • Rosé
  • Cocktails
  • Aperol Spritz
  • Mimosas
  • Gin cocktails
  • Soft drinks

Does the outside of the flute get wet?

The vacuum insulated construction prevents condensation and sweating, meaning:

  • No wet hands
  • No ring marks on tables
  • No puddles on sun loungers or garden furniture

Insulated Wine Bottle FAQ

Do your wine bottles fit a full bottle of wine?

Yes.

Our insulated wine bottles hold 750ml, meaning they fit an entire standard bottle of wine or prosecco.

How long do the insulated wine bottles keep drinks cold?

Our insulated wine bottles keep drinks cold for up to 24 hours and hot drinks warm for up to 12 hours.

Are the wine bottles leakproof?

Yes.

All Sup wine bottles include a leakproof screw cap making them perfect for:

  • Picnics
  • Beaches
  • Travel
  • Festivals
  • Days out

Ordering, Delivery & Returns

Do you offer free delivery?

Yes.

We offer free UK delivery on all orders.

How quickly will my order arrive?

Most UK orders arrive within 2-4 working days.

During peak periods such as Christmas this may extend slightly.

Can I track my order?

Yes.

You'll receive tracking details by email as soon as your order is dispatched.

What is your returns policy?

If you're not completely happy with your order, you can return unused items within our returns window for a refund or exchange.

Please contact our customer support team hello@supdrinkware.com to arrange a return.

Gift Questions

Are your insulated flutes good gifts?

They are one of our most popular gifting products.

Sup flutes are regularly purchased for:

  • Birthdays
  • Weddings
  • Bridesmaid gifts
  • Christmas presents
  • Mother's Day
  • Anniversaries
  • Housewarming gifts

Do the flutes come in gift packaging?

Yes.

Every flute arrives in a premium cylinder-style gift box making it ready to give straight away.

FAQ

Are insulated champagne flutes worth it?

If you enjoy prosecco, champagne or sparkling wine outdoors, most customers find insulated flutes offer a dramatically better experience.

They keep drinks colder for longer, eliminate condensation and hold twice as much as a traditional flute.

What is the best insulated champagne flute in the UK?

The best insulated champagne flute should combine:

  • Vacuum insulation
  • Large capacity
  • Premium gift packaging
  • Stylish designs
  • Durable construction

Sup flutes were designed specifically around those requirements.

Why do champagne glasses sweat?

Condensation forms when warm air meets a cold glass surface.

Traditional glass flutes often develop condensation within minutes, leaving wet hands and puddles on tables.

Vacuum insulated drinkware eliminates this problem completely.

What makes Sup Drinkware different?

Sup Drinkware products were designed around one simple idea:

Cold wine. Anywhere.

Our products combine premium aesthetics with practical performance to create drinkware that works just as well at the beach, by the pool or in the garden as it does at home.

Can you take champagne flutes to the beach?

Many beaches, pools and spas prohibit glass.

Stainless steel insulated flutes provide a safer, more practical alternative while keeping drinks colder for longer.

Get in touch

Have questions? Get in touch with us at any time hello@supdrinkware.com

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